Your Privacy Matters

Privacy Policy

Last updated: December 2025

SeekFirstly ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management and community platform.

1

Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Full name and email address
  • Password (stored in encrypted/hashed form)
  • Profile photo/avatar
  • Church affiliation

1.2 Profile Information

You may optionally provide additional profile information:

  • Phone number and alternate email
  • Address, city, state, zip code, and country
  • Date of birth and gender
  • Occupation and bio
  • Social media links
  • Spiritual information (favorite Bible verse, testimony, ministry interests)

1.3 Activity and Engagement Data

We automatically collect information about your use of the Service:

  • Posts, comments, and reactions
  • Prayer requests and participation
  • Event registrations and attendance
  • Group memberships and messages
  • Giving/offering records

1.4 Device and Technical Information

We collect technical information to provide and improve our services:

  • Device tokens for push notifications
  • Browser type and version
  • IP address (for security purposes)

1.5 Financial Information

For giving and subscription features:

  • Offering amounts, dates, and categories
  • Subscription plan and billing information
  • Payment processing handled by Paddle (we don't store card numbers)
2

How We Use Your Information

We use the information we collect to:

Provide the Service

Enable member management, events, communications

Personalize Experience

Show relevant content and recommendations

Facilitate Communication

Enable messaging and notifications

Process Transactions

Handle payments and giving records

Customer Support

Respond to inquiries and resolve issues

Ensure Security

Detect and prevent fraud and abuse

3

Information Sharing and Disclosure

3.1 Within Your Church

Your information may be visible to other members based on your privacy settings:

  • • Profile information in the member directory
  • • Posts, comments, and reactions to appropriate audiences
  • • Prayer requests shared with your church community
  • • Group content visible to group members
  • • Giving records visible only to authorized administrators

3.2 Third-Party Service Providers

We share information with trusted third-party services:

Paddle - Payment processing
Firebase - Push notifications
Google Cloud - Text-to-speech
SendGrid - Email delivery
AWS/DigitalOcean - Cloud storage
Pusher - Real-time messaging

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4

Data Security

We implement comprehensive security measures:

Encryption

Passwords hashed, data encrypted via HTTPS/TLS

Access Control

Role-based permissions for authorized access

Church Isolation

Multi-tenant architecture for data segregation

Rate Limiting

API throttling against abuse

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5

Data Retention

  • Active accounts: Data retained while your account is active
  • Deleted accounts: Personal data marked for deletion; some may be retained in anonymized form
  • Activity logs: Retained for security and audit purposes
  • Giving records: May be retained for tax and compliance purposes
6

Your Rights and Choices

Access & Update

Access and update your profile information through account settings.

Privacy Settings

Control the visibility of your profile information in the app.

Notification Preferences

Manage which alerts and communications you receive.

Anonymous Giving

Submit offerings anonymously to hide your identity from admins.

Account Deletion

Request deletion of your account by contacting us.

Data Portability

Request a copy of your personal data by contacting us.

7

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us.

8

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

9

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10

Cookies and Tracking

We use cookies and similar technologies to:

  • • Maintain your session and authentication state
  • • Remember your preferences
  • • Analyze usage patterns to improve the Service
  • • Enable real-time features

You can control cookies through your browser settings, but some features may not function properly without them.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Service or via email. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

12

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

privacy@seekfirstly.com

For data protection inquiries or to exercise your rights, please include "Privacy Request" in your subject line.